Zur Stellenübersicht

3rd Level Supporter

Pensum:
100%
Anstellung:
Temporär Anstellung mit Aussicht auf Festanstellung 
Arbeitsort:
Region Genf 
Stellenantritt:
per sofort oder nach Vereinbarung 
Stellenbeschrieb:
  • 6-12 Months
  • Single point of accountability for End User Computing (EUC) customer projects
  • Liaise with appointed relationship customers to determine their exact Deployment needs, including Imaging and any other needs for their IT or end-user project requirements and deployment needs
  • Visit customers, presenting all the EUC Deployment capabilities and the EUC offerings portfolio, to capture all the customer requirements in term of Hardware integrations and deployment, Imaging integrations and asset management services etc.
  • Determine any other data relevant to the Deployment, meaning the EMC logistics of the roll-out including dates for completion, volumes etc.
  • Liaise directly with engineering Project contacts, ensuring they have a thorough knowledge of the requirements as laid out in the Technical Spec. in conjunction with spec. validation
  • Validate first pass production unit with customer and attain written sign-off to enable mass production
  • Liaise with Deployment partner and the customer in relation to field issues
  • Analyse and communicate to partners and quality team and work to determine root-cause and fastest possible fix, for minimum impact on project roll-out
 
Kandidatenprofil:
  • Good knowledge of P.C architecture and peripherals is essential
  • Intimate knowledge of P.C operating systems, like Microsoft Operating Systems and good knowledge of business s/w applications is essential
  • A flexible, self-motivated and goal-oriented approach
  • Strong business awareness and customer focus
  • Excellent communication skills in French and English, German advantageous
 
Kontaktperson:
Herr Christian Crostelli (Filiale Olten) 

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