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Resident Technician

Pensum:
100%
Anstellung:
Festanstellung 
Arbeitsort:
Region Genf 
Stellenantritt:
immediately 
Stellenbeschrieb:
  • Provide 1st and 2nd level support to customer and end users
  • Install and operate group video conferencing systems, screens, projectors and various types of remote controls
  • Open incident tickets and act as onsite troubleshooter
  • PC support on request
  • Update and maintain customer video environment-documentation
  • Conduct audio and video tests as needed
 
Kandidatenprofil:
  • Associate degree in a technical/electronic field or relevant experience
  • Backround in video conferencing, supporting audio-visual and video conferencing equipment
  • Experience with troubleshooting and incident diagnosis of computer and/or networking systems
  • Must be highly organized, detail-oriented, self-motivated and able to work with little supervision
  • Working experience with customer services in direct hands-on customer facing role, with exceptional professionalism and customer service skills
  • Excellent knowledge of English, French a big plus
 
Kontaktperson:
Herr Christian Crostelli (Filiale Basel) 

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